Hotpoint-Ariston is a trademark combining two brands and later renamed Hotpoint. We find out how long Ariston's warranty on washing machines lasts.
Free Service Terms
You can find out all the details of service, news and promotions on the official website of the company. The manufacturer offers buyers of Hotpoint-Ariston appliances standard service conditions - all washing machines are given one year warranty. If desired, you can extend for 1-2 yearsby purchasing a certificate.
The warranty does not apply to Hotpoint-Ariston if the owner of the AGR violated any of the operating rules - they can be found in the technical manual.
How to access the free service:
- Must have warranty card. It must be completed in accordance with all the rules. Check - in it the seller must enter the date of sale, serial number, put the store’s stamp and his signature. If the coupon is lost, the period will begin to be counted from the date of manufacture.
- Breakage must fall under warranty case. And any manufacturer has a lot of reasons for refusal. He is only responsible for his negligence. If the washing machine breaks down for a reason that does not depend on it, the owner of the equipment will pay for the repair.
There are many cases that can cause a refusal to repair for free, for example:
- The owner used a detergent that was not intended for SMA when washing.
- A voltage drop has occurred in the mains leading to a breakdown of the apparatus.
- The washing machine is damaged during transportation.
- In water supply networks, the water pressure does not meet the standards.
- A foreign object has got into the machine’s tank and damaged it, etc.
And there are a lot of such cases - for refusal of warranty service -. Therefore, the owner of the AGR must carefully study the operating rules before turning on the device.
The main rule - never try to repair the equipment under warranty on your own. And do not trust this business to third-party masters. Any interference will deprive you of the right to a free repair.
Where to call for warranty?
For warranty service of this equipment, you should contact the Hotpoint official service center for household appliances. You can do this on any day except Sunday. Owners of automatic washing machines (CMA), which are under warranty, should only contact an authorized service.
Why it is necessary to repair an AGR with an unexpired warranty period in an authorized workshop:
- Only original spare parts from the manufacturer are used here.
- Work is carried out strictly according to the technologies developed by the manufacturer.
- If you go to an ordinary workshop, you can forget about the warranty. Also, the manufacturer’s obligations are canceled after any unauthorized interference. Violation of this requirement deprives the owner of CMA Hotpoint-Ariston free maintenance.
For all questions relating to the operation of washing machines, you can contact the hotline: 8 800 3333 887. The call center of the service center is open during the day, on Sunday it is a day off. More information about the center’s operation can be found on the Hotpoint website.